+91 9871949789 / 745699760624/7 Support Center
We understand that sometimes choices evolve, and what seemed perfect one moment may no longer fit your plans. At Sheessentialz, managed by Pylora Dynamics Private Limited, our aim is to make the process of canceling an order straightforward and stress-free.
For clarity, “we,” “our,” and “us” refer to Pylora Dynamics Private Limited, while “you,” “your,” or “customer” refers to our valued shoppers. By placing an order, the guidelines below apply. We encourage a careful review of this policy to know what to expect if a cancellation becomes necessary.
Our priority is to ensure every interaction remains smooth and supportive. Even when plans change, we are committed to making the experience clear, reliable, and reassuring, so confidence in your choices is always maintained.
We know that sometimes plans change, and a purchase may no longer feel right after placing it. At Sheessentialz, we make it simple to cancel an order before it leaves our warehouse, helping ensure peace of mind and flexibility.
If the order has not yet been shipped, it can be canceled within 24 hours of placement. Requests can also be made any time before dispatch, provided the 24-hour window has not passed. Acting promptly helps the process go smoothly.
To initiate a cancellation, simply email our customer support team at pyloradynamicspvtltd@gmail.com and include your order number along with a brief reason for the cancellation. This helps us process your request quickly and efficiently.
Once received, our team will review the request and confirm eligibility for cancellation. Approved cancellations are followed by a full refund to the original payment method, usually reflected within 5 to 7 business days.
We aim to make this process effortless and reassuring, so every order feels manageable and every shopper knows their choices are respected and handled with care.
We understand that sometimes plans change even after an order is on its way. Once your chosen accessories have left our warehouse and are in transit, it is no longer possible to cancel the order.
Even at this stage, you can return the items after delivery, as long as the return follows the guidelines outlined in our Return and Refund Policy. This ensures that your experience remains flexible and fair, even when a cancellation is no longer an option.
Our goal is to provide confidence and peace of mind with every purchase. Even when an order cannot be stopped, our return process is designed to make sure your satisfaction is prioritized and your shopping experience remains positive.
We know that sometimes details need adjusting, but once an order is placed, we are unable to modify it. This includes updating products, changing the shipping address, or correcting contact information.
If any information is incorrect or a change is needed, the recommended approach is to cancel the order within the allowed timeframe and place a new one with the accurate details. This ensures the order reflects exactly what was intended and avoids any complications during delivery.
Mistakes happen, and we aim to keep the shopping experience seamless and worry-free. By following this process, every order reaches its destination correctly, giving confidence and satisfaction with every purchase.
We understand that sometimes questions arise or guidance is needed when managing an order. Our team is ready to assist with any inquiries, including help with canceling an order, ensuring the process is clear and manageable.
To reach us, simply email pyloradynamicspvtltd@gmail.com, and our team will provide step-by-step support and answer any concerns along the way.
English
Accessories