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Receiving a new accessory should always be a joyful experience, and at Sheessentialz, operated by Pylora Dynamics Private Limited, we aim to make that feeling last. We also understand that occasionally a product may not meet expectations, and having a clear process for returns and refunds can make all the difference.
For clarity, “we,” “us,” and “our” refer to Sheessentialz, while “you,” “your,” and “customer” refer to our valued shoppers. By placing an order, you accept the terms outlined here, so taking a moment to review this policy ensures you know what to expect if a return or refund is needed.
Our goal is to make every return or refund a smooth and positive experience. Each request is handled with attention and care, so shoppers feel supported and confident throughout the process, turning any concern into reassurance and satisfaction.
Your satisfaction is our priority, and we want returns to feel straightforward and worry-free. To be eligible for a return, items must remain unused and unwashed, in the same condition as when they were delivered. All original tags, labels, packaging, and boxes should be included and intact. Products that show signs of wear, damage, or any alterations after delivery cannot be accepted for return.
To guarantee your return is processed smoothly, please submit your request within 48 hours of receiving the order. Requests beyond this timeframe cannot be processed. Returns that do not meet these requirements may not be eligible for a refund.
We want every experience with our products to leave you happy, but sometimes things don’t turn out as expected. If you ever need to return an item, we make the process simple and hassle-free for you.
To get started, please email us at pyloradynamicspvtltd@gmail.com with your Order ID, the reason for the return, and clear photos if the item is damaged, defective, or not what you ordered. Sharing these details helps us handle your request quickly and accurately.
After reviewing your submission, we will provide clear instructions for completing the return. Returns that do not meet the conditions in our policy may be declined, so following these steps ensures a smooth experience.
At Sheessentialz, we value your satisfaction and want you to feel confident with every purchase. We know that sometimes a product may not meet your expectations, and our goal is to make your refund journey simple and reassuring.
Once we receive your returned item, our team carefully inspects it to confirm it aligns with our return criteria. This ensures that every refund request is handled fairly and accurately.
If your return meets the required standards, we will initiate the refund to your original payment method within 5 to 7 business days. You will also get an email confirming that the refund has been successfully processed.
In situations where the item does not meet our return conditions, we may not be able to issue a refund. We appreciate your understanding and are always here to guide you through the process, making it as smooth and worry-free as possible.
At Sheessentialz, we know that returns are a normal part of shopping, and we are committed to making the process fair and approachable for everyone. Your satisfaction matters, and we want you to feel confident every step of the way.
When a returned item is largely in good condition but has minor issues, such as missing packaging or slight signs of handling, a partial refund may be provided. Our team carefully assesses each item to ensure that the refund is fair and accurate.
We focus on clarity and fairness, so you always understand how a partial refund is determined. Our aim is to handle every return with care and respect, creating a smooth experience that leaves you reassured and valued.
We know how frustrating it can be when your order doesn’t match your expectations. Our priority is to make it right, fast and hassle-free.
If your package arrives damaged, defective, or different from what you ordered, please reach out within 48 hours of delivery. Including clear photos or videos helps us understand the issue quickly and find the best solution.
Once we review your case, we’ll arrange either a replacement or a refund, whichever works best. Our aim is to resolve the situation smoothly so you can shop with confidence every time.
We understand that sometimes you might have questions, and it’s important to us that you never feel stuck. Your peace of mind matters, and we want to make sure every concern is addressed.
For any inquiries about returns or refunds, please reach out to our support team at pyloradynamicspvtltd@gmail.com. We are ready to provide clear guidance and helpful answers to make the process smooth and stress-free.
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