At Sheessentialz, we believe getting your order should be simple, seamless, and satisfying. Every package we send is handled with care, ensuring your accessories arrive safely and on time.
For clarity, “we,” “us,” and “our” refer to Sheessentialz, operated by Pylora Dynamics Private Limited. “You,” “your,” and “customer” refer to anyone browsing or making a purchase on our site. This policy covers how we manage shipping, estimated delivery times, and what to expect while your order is on its way.
By shopping with us, you agree to these guidelines. Take a moment to review this policy so you can enjoy a smooth and stress-free delivery experience.
From bustling cities to quiet towns across India, Sheessentialz brings your favorite accessories directly to you. Our delivery reaches all locations included in our serviceable pin codes, making shopping effortless no matter where you are.
While our current focus is within India, expanding beyond borders is on our horizon. Every order and every bit of support motivates us to grow, and we look forward to making our products available to even more destinations over time.
The moment you place an order with Sheessentialz, our team springs into action, carefully preparing everything for a smooth journey to your doorstep. Typically, this step takes 1–2 business days, excluding weekends and public holidays.
As soon as your items are packed and ready to leave, we’ll send a confirmation email with all the details you need. You’ll know exactly when your accessories are on their way and what to expect next.
Every order is handled with attention and care, so your chosen pieces arrive safely and promptly. A little patience goes a long way, and we can’t wait for you to enjoy what you’ve picked.
At Sheessentialz, we understand how exciting it is to receive something you’ve carefully chosen. Our goal is to make that moment as smooth and enjoyable as possible.
Typically, your accessories will reach you within 3 to 8 business days, depending on your location and the available courier services in your area. We prioritize both speed and care, ensuring every package is handled with attention so your items arrive in perfect condition.
Each order is packaged thoughtfully, reflecting the quality and care we put into every product. We know how much anticipation goes into receiving your new accessory, and we aim to make each delivery a positive part of your experience.
We know how disappointing it can be when your eagerly awaited accessories don’t arrive as planned. There are occasions when deliveries might be unsuccessful due to factors like an incomplete or incorrect address, the recipient not being available, or refusal to accept the package. In these cases, the order is safely returned to our warehouse.
When this happens, reaching out to us makes arranging a re-delivery simple and hassle-free. To avoid any delays, please ensure your delivery details are accurate and complete, and that someone is available to receive the package upon arrival.
Our goal is for every order to reach you smoothly and without stress. By taking these small steps, you help us provide a seamless and satisfying shopping experience that keeps your excitement intact.
We understand how disappointing it can be when something you were excited to receive arrives in less than perfect condition. At Sheessentialz, every order is treated with care, but if your package shows signs of damage or tampering, we are ready to assist you immediately.
In these cases, please:
After receiving your information, we will investigate promptly and take steps to resolve the issue as quickly as possible.
If a shipment is lost during transit, we will coordinate with our courier partners to confirm the situation and provide either a full refund or a replacement, whichever is appropriate. Your satisfaction matters to us, and we are committed to turning any delivery mishap into a smooth, reassuring experience.
Your experience matters to us, and we want every step of your shopping journey to feel effortless. Whether there’s a question, a concern, or a need for more details about your delivery, we are ready to assist.
Our approachable team can be reached anytime at pyloradynamicspvtltd@gmail.com, and we make it a priority to respond promptly with the guidance or information required.